To check if that’s your problem, open Settings and tap General and then swipe down. Because that profile is installed while you’re still running iOS 9, if you make an iOS backup after that point for a future restore, the profile will remain in place. The iOS 10 beta program uses a profile-a bundle of cryptographically signed system settings-that you install in iOS 9 through the enrollment process in order to switch software updates to the iOS 10 tree. What happened to him might be what’s occurring to some other folks: there’s a file you need to remove from iOS after restoring.
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